Privacy Policy
At Offroad Sanctuary, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or apply for financing.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Submit a financing application
- Contact us via phone or email
- Request a vehicle valuation or trade-in quote
This information may include: your name, email address, phone number, date of birth, home address, employment details, income information, vehicle preferences, and credit-related information.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and evaluate your financing application
- To share your application with lenders, credit bureaus, and financial partners
- To communicate with you about your application status
- To match you with vehicle inventory that fits your needs
- To improve our website and services
3. Information Sharing & Disclosure
We may share your personal information with:
- Lenders and Financial Partners: To assess your creditworthiness and provide financing options
- Credit Bureaus: To verify your credit history as part of the application process
- Service Providers: Third parties who help us operate our business (e.g., email, analytics)
- Legal Authorities: When required by law or to protect our legal rights
We do not sell your personal information to third parties for marketing purposes.
4. Consent
By submitting a financing application through our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us, but this may affect our ability to process your application.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When no longer needed, we securely delete or anonymize your information.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw your consent at any time
- Lodge a complaint with the Privacy Commissioner of Canada
8. Third-Party Links
Our website may contain links to third-party websites (e.g., lenders, partners). We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. Your continued use of our website after changes means you accept the revised Privacy Policy.